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When configuring Mail Add-on, you can choose any of the accounts listed in Zoho Mail Settings > Mail Accounts section. However, Zoho Mail cannot be used as an IMAP client and external accounts cannot be configured via IMAP. When you configure your Mail Add-on in the Zoho CRM or Zoho Recruit you can choose either your Zoho hosted account or any of the POP accounts configured in Zoho Mail.If your account is not hosted with Zoho, you can configure your email add-on by configuring your external account as POP in Zoho Mail.
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You need to configure the Mail Add-on in the respective Zoho Service before you can view the correspondences in Zoho CRM or Zoho Recruit. The Zoho Mail Add-on mainly depends on the email address, using which the Mail Add-on is configured. This enables you to track the email communications between a particular contact/ lead in CRM or the email transactions between a recruiter and a prospective candidate. Zoho Mail Add-on is the integration between Zoho Mail and other Zoho services like Zoho CRM or Zoho Recruit etc. Errors when Sending Emails via custom SMTP.POP Retrieval Stopped - Delete Mails from Server behavior.POP Retrieval Stopped - Web Login Required.POP Retrieval Stopped - Captcha Unblock.Emails appear as Read in other clients, after Zoho Mail Add-on configuration.Sending Emails from other Email Clients (Outlook/ Thunderbird etc).Steps to create Filter/ Rule to move emails to Sent folder automatically.POP Retrieval of emails (Domain hosted elsewhere).Advantages for Zoho CRM users in hosting Domain Zoho.
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